Product Service Incidents
This section contains articles with service disruption information. Follow this section to receive alerts of new articles posted, or follow the individual articles to receive article updates on current service interruptions.
- **RESOLVED** February 26th, 2021 - OnBoard 2FA SMS Instability due to Twilio Outage
- **RESOLVED** October 8th, 2020 - OnBoard Service Instability due to Microsoft Azure
- **RESOLVED** March 26th, 2020 - OnBoard Service Interruption
- **RESOLVED** Microsoft Azure Outage 5/2/19
- **RESOLVED** Books stuck in "Build Queued" state 4/10/19
- **RESOLVED** OnBoard service interruption 02/28/19
- **RESOLVED** 9/5/18 Service Interruption due to weather
- ***RESOLVED*** 8/28/2018 Service Interruption - Password creation screen for new users is timing out
- **Resolved** OnBoard 2.6 release delayed until 6-6-18
- **RESOLVED** 12/13/17: OnBoard Update 2.5 Issue
- **RESOLVED**11/13/17 Board books stuck in queued status
- **RESOLVED** OnBoard outage due to Microsoft Azure
- **RESOLVED** 11/6/17 3rd party authentication issue through Microsoft is affecting OnBoard
- **RESOLVED** OnBoard Service Outage 8/30/2017
- Resolved - Incident Report July 20th, 2017