News & Announcements

Stay up to date with the latest Announcements, Release Information, and Product Service Incidents.

Release Information

See OnBoard’s newest features, changes, and fixes as they’re released.

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Announcements

Learn about what changes OnBoard has planned and other noteworthy information!

Product Service Incidents

Information on any OnBoard service disruptions. Follow this section or individual articles to receive alerts and article updates.

**RESOLVED** October 18, 2023 - Users reporting slow response time of the OnBoard application
**RESOLVED** October 18, 2023 - Users unable to login and encountered a "Gateway Time-out" message
**RESOLVED** August 30th, 2023 - Australian users unable to log into OnBoard
**RESOLVED** August 7th, 2023 - "Permission Denied" error delivered when attempting to open Meetings or Meeting Books.
**RESOLVED** February 26th, 2021 - OnBoard 2FA SMS Instability due to Twilio Outage
**RESOLVED** October 8th, 2020 - OnBoard Service Instability due to Microsoft Azure

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