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  1. OnBoard Help Center
  2. Troubleshooting & Support
  3. OnBoard Administration

OnBoard Administration

FAQs and Troubleshooting for OnBoard Admins.

  • Managing Time Zones for Meeting Times, Notifications, and Exported Materials
  • eSignature Troubleshooting
  • Can't create or configure a Zoom/Teams remote meeting
  • Calendar invites aren't sending / calendar disconnected
  • Agenda Document Upload and Book Build Issues: Corrupt Files, JavaScript, Formatting, or Font Changes
  • Board book is stuck building or fails to build
  • Recommended Fonts for use in OnBoard
  • Metadata Correction - Print to PDF
  • Troubleshooting issues with Powerpoint document with various widths in the Board Book
  • OnBoard Troubleshooting Checklist
  • PDF orientation is wrong in my document in OnBoard
  • Correcting a Misspelled User's Name
  • Board Book Tip: Minimum margin size to avoid page numbers covering up information/imagery.
  • OnBoard Administrator Permissions Delegation
  • OnBoard Authentication Methods Explained
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