Recent changes to daylight saving time in several regions may affect how meeting times appear in OnBoard. If your meeting times appear incorrect, follow the steps below to verify your settings.

Step 1: Verify Your Device's Time Zone

OnBoard displays meeting times based on your device's time zone, rather than your organization's time-zone setting in OnBoard.

To ensure meeting times display correctly:

1. Open your computer or mobile device's Date & Time settings.
2. Confirm that your device's time and time zone are correct for your location.
3. Check for available device operating system and browser updates to ensure you have the latest time-zone information.
4. Return to OnBoard and verify your meeting times.

Step 2: Understand Your Organization's Time Zone Setting

Your organization's time-zone setting in OnBoard only affects meeting notifications and exported materials, such as agendas and meeting books. It does not control how meeting times appear within OnBoard.

OnBoard has not yet added time-zone options reflecting the recent daylight saving time changes in some regions.

If you are an Organization Admin, you can review your organization's time-zone setting under Settings > Time Zone. Where available, select an existing option that matches your region's current UTC offset.

Step 3: Review Upcoming Meetings

After confirming your device's time zone is correct, review your upcoming meetings to ensure their start and end times are accurate.

Meetings scheduled while your device was using an incorrect or outdated time zone may now display at different times.

If needed, edit the affected meetings to reflect the intended local time.

Need Additional Help?

For more information about how OnBoard handles time zones, see Managing Time Zones for Meeting Times, Notifications, and Exported Materials.

If meeting times are still incorrect after verifying your settings, please contact OnBoard Customer Support for assistance.