OnBoard Browser and Device Requirements – OnBoard Help Center

Web Application

The following browsers are supported and it is recommended to use the current released version:

OnBoard Requirements:
- Chrome
- Edge
- Internet Explorer 11
  - Compatibility mode is not supported in Internet Explorer
  - Support for IE 11 will be phased out once Microsoft no longer supports this browser.
  - With update 2.8, IE 11 users will experience a delay in loading pages in the document viewer
- Firefox
- Safari
OnBoard with Zoom Integration Requirements:
- Google Chrome
- Microsoft Edge with Chromium

Note: All browsers must be set to 16 pt font size to use OnBoard.

PC Hardware:

Minimum:
- Intel i3
- 2GB RAM
- 5GB Available Storage
Recommended:
- Intel i5 or higher
- 4GB RAM or more
- 10GB Available Storage or more
Recommended with Zoom Integration:
- Intel i5 or higher
- 6GB RAM or more
- 10 GB Available Storage or more

OnBoard iPad App

OnBoard iPhone App

Minimum:
- iPhone 6s or higher
  - Support for iPhone 5 will be deprecated at the end of 2017
Recommended:
- iPhone 6s or higher
- Apple iOS10 or higher
- 16 GB Storage

OnBoard Windows App

Minimum:
- Windows 10 10586 computer or Windows 10 Mobile devices
- 2GB Available Storage
- 2GB Ram

Note: Microsoft security designs in Windows 10 blocks Apps from accessing the internet through a proxy network.

OnBoard Android App

Bandwidth

This low of bandwidth/user may result in less than optimal performance for book downloads and actions taken within OnBoard, as well as visual and audio problems with the Zoom integration.

Note: For more information on the requirements for the OnBoard Zoom integration, please visit the following article:

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