Viewing Meeting Engagement Analytics

Eric Biddle
Eric Biddle
  • Updated

Meeting Analytics provide insight into when meeting attendees interact with the board materials and which agenda sections receive the most activity. This allows executives, board chairs, and board members to be better prepared for their meetings and ensure the board meeting is more productive than ever before. ​

Viewing Meeting Analytics

To view the analytics of a meeting, navigate to your Meeting's detail page in the Calendar and choose the Analytics tab at the top of the page.
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Important Note: If you do not see this tab, your organization may not have access to this feature. Contact your Administrator to request it!

On the Analytics tab you'll find several panels presenting data and visualizations for Meeting Metrics, Meeting Feedback from your members, and Meeting Engagement.

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We'll cover each panel and its contents in more depth below.

Meeting Metrics

The top left panel contains the Meeting Metrics. It provides basic information about the meeting and gives additional context to other visualizations on this page. 

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Meeting Length: Calculated from the Start and End Times of the Meeting’s details.
Agenda & Book Length: Total number of Agenda Sections & overall page length.  ​
Invitees: How many individual users have access to the meeting.​

Meeting Feedback

This panel will display any anonymous feedback your meeting invitees may have given if you've enabled Meeting Feedback. It will display the average rating calculated, as well as the number of comments, and the ability to see more of a breakdown of this feedback.

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Your invitees will also use this panel to provide their feedback if it's been requested.
Learn more about Meeting Feedback in our article Managing Meeting Feedback and FAQ.

 

Engagement

The Engagement panel contains information regarding how users are interacting with your meeting. Data such as views of the Meeting and the Board Book, as well as file downloads, can be found in this panel. 


Meeting Views, Book Views, & Downloads

Use the dropdown menu at the top right corner of this chart to filter the views by user type (Admin, Reader, and Contributor).

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Meeting Views: This visualization shows the viewer the percentage of meeting attendees that have viewed the meeting details in OnBoard. This quickly lets the viewer know if there are attendees that have not yet viewed the meeting and may need to be reminded to do so.​

Book Views Pie/Line Chart: This visualization shows the viewer the percentage of meeting attendees that have opened the board book in OnBoard. This quickly lets the viewer know if there are attendees that have not yet opened the meeting materials and may need to be reminded to do so.​

Downloads: This visualization tracks the number of documents exported out of OnBoard for this meeting. Hovering your mouse over any of the items in this list will show downloads for the Agenda, Board Book, Meeting Minutes, and more.

 

Meeting Views, Book Views, Book Views By Section

This panel will provide more of a breakdown of interactions over time with Meeting and Book. 

The dropdown menu on the top left corner will allow you to change the display of data between Book Views by Section, Meeting Views, and Book Views.

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The Book Views and Meeting Views options will have data that can be filtered based on time periods around the Meeting time.

The dropdown menu on the top right side will allow you to change between 2, 4, and 6-week timeframes.

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You can move your mouse cursor along the graphs to see a tooltip with more information for the day you're hovering over.

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The Book View and Meeting View charts will break info down into the following data points:

  • Total Views:  This represents the number of aggregate book views for all attendees.  Each time an individual opens the book/meeting in OnBoard (web or mobile) this is counted as a view.​

  • Unique Views: A Unique View is defined as the total number of different users who have viewed the book/meeting. As an example, if 3 different users opened the book/meeting a combined total of 20 times, the Unique Views would be 3.

  • Time Spent: Total number of time all users have spent viewing the agenda section.
    Important Note that this is calculated in 10-second bursts. Users must view a section for longer than 10 seconds in order for it to count as being “viewed”. As users linger on a section without any activity for 10 minutes, or if the user navigates to a different browser tab or mobile app, the timer is paused to avoid inflating the data and reporting inaccurate information.
  • Has Annotations: A dot will appear at the bottom of the chart to indicate sections that have annotations associated with them. Hover your mouse over them to reveal the number of total annotations made by all users for this meeting.

 

 

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