OnBoard provides a Resource Library where you can find important documents such as policies, procedures, expense reports, and bylaws.
| Explore the OnBoard Resources course and others in the OnBoard for Members and Directors Learning Path, in OnBoard Academy - link: Onboard Resources |
Video - Viewing Resource Documents on the Web Browser
Video - Viewing Resource Documents on the Tablet App
OnBoard Resource Documents
Resource Documents are files stored in OnBoard’s Resource Library for easy access by authorized users.
These can include:
- Policies and procedures
- Expense reports
- Bylaws
- Images, videos, and websites
Finding Resource Documents with AI Assist
How do I find Resource Documents using AI Assist?
| NOTE: AI Assist access to Resources is not available in all plans. Contact your Administrator if you are not sure whether your organization has it. |
How do I search for a Resource Document with AI Assist?
- Type your question in the Ask about meetings & materials.
- Or, open AI Assist using the AI Assist floating button in the bottom-right corner of the page, or from the navigation menu.
- Enter a question or description of the document you need.
- Review the results returned by AI Assist.
- Select the document link in the response to open the document in the Resource Library.
What can I ask AI Assist about Resource Documents?
- Find a document by name or topic.
- Example: "Find our travel expense policy."
- Answer questions using information found in resource documents.
- Example: "What does our bylaws document say about quorum?"
- Locate related resources across the Resource Library.
- Help identify documents when you only remember a subject, committee name, or keyword.
| Tip: Include exact document names, committee names, or a timeframe when possible. More specific requests typically produce more accurate results. |
Viewing Resource Documents
How do I view Resource Documents on web?
- Click Resources in the OnBoard navigation menu.
- Browse folders and documents you have permission to view.
- Click any document, image, video, or link to open it.
How do I view Resource Documents on mobile or tablet?
- Tap Resources in the navigation menu.
- If you don’t see Resources, tap the (...) More icon.
- Select the document to view.
Downloading, Printing, and Sharing Resource Documents
Can I download or share Resource Documents?
Yes, if downloads are enabled for your organization.
How do I download a Resource Document on the web?
Choose one of the following options:
- Click the Download icon before viewing the file, or
- Click Download while viewing the document.
How do I save, print, or share a Resource document on mobile or tablet?
- Select the document to view it
- Tap the Share button (top-right corner)
- Select one of the available options:
- Save
- Share the document
Exporting Documents with Annotations
When exporting from the mobile and tablet apps, annotations will reflect your current viewing mode:
- Hide Annotations: No annotations included
- My Annotations: Only your annotations included
- Shared Annotations: Only annotations shared with you included
- All Annotations: Includes your annotations and any shared annotations
Video - Creating Resource Annotations on the Web Browser
Video - Creating Resources Annotations on the Tablet App
Creating Annotations on Resource Documents
What types of files can I annotate?
- PDF documents
- Microsoft Word documents
- Microsoft PowerPoint presentations
- Microsoft Excel workbooks
| Additional Resources: These annotation capabilities function similarly to annotations used on meeting documents. For detailed annotation examples and annotation management guidance, see Creating and Managing Annotations. |
How do I create annotations in the web app?
- Open the Resource Document.
- Click Annotate in the toolbar.
- Use the Annotation menu to add notes, highlights, underlines or comments.
| Additional Resources: For examples of each of these different styles, please reference the following article: Creating, and Managing Annotations. |
How do I create annotations on the mobile or tablet app?
- Open the Resource Document.
- The annotation tools appear along the bottom of the screen on mobile and tablet.
-
Choose Your Annotation Tool
- Typed Text (A)
- Notes (comment bubble)
- Highlight and Underline (H or U)
- Freehand Notes (pen)
- Place Your Annotation by tapping or dragging on the document where you want the annotation to appear.
- Edit the annotation, then select the check mark in the right-hand Annotations customization menu.
Sharing Annotations
What are the requirements for sharing annotations?
- Legacy Collaboration Suite
- Premium Package
- Ultimate Package
How do I share an annotation?
- Select the annotation you want to share.
- Click the Share icon.
-
Choose recipient(s) and click Save.
How do I view shared annotations?
- Open the document
- Locate the annotation view settings in the lower-left corner.
- Select one of the following:
- My Annotations
- Shared Annotations
- All Annotations
How do I share multiple annotations at once?
Option 1: Use the Select Tool
- Choose the Select Tool.
- Drag across multiple annotations.
- Group the annotations.
- Click Share Annotation.
Option 2: Use keyboard shortcuts
- Hold CTRL.
- Click each annotation you want to include.
- Group the annotations.
- Click Share Annotation.
Recently Accessed Document on Mobile
How do I view recently accessed documents on mobile?
Recently viewed documents appear in the main Resource folder.
You can:
- Tap a document to reopen it.
- Tap Clear to remove them from the list.
FAQs
How do I enable downloads for Resource Documents?
- Downloads are controlled by your organization’s settings. If you don’t see the option, contact your OnBoard Administrator to enable it for your account or group.
Can I share annotations without Premium or Ultimate?
- No. Annotation sharing is only available in the Legacy Collaboration Suite, Premium, or Ultimate packages. If you need this feature, reach out to your Account Manager.
Where can I find Resources on mobile?
- On smaller screens, the Resources menu may be hidden under the (...) More icon. Tap (...) More, then select Resources.
What types of files can I annotate?
- You can annotate PDFs, Word, PowerPoint, and Excel documents—just like meeting documents.
Is Annotation Sharing always available if I have the right package?
- Not necessarily. Even if your organization uses the Legacy Collaboration Suite, Premium, or Ultimate package, annotation sharing may still be disabled by your OnBoard Administrator. If you don’t see the option to share annotations, check with your administrator to confirm whether this feature has been turned off for your account or group.
Can AI Assist search inside my Resource Documents?
- Yes. If available in your organization, AI Assist searches both document titles and the content within documents you have permission to access.
Why aren't Resource Documents searched when using AI Assist?
- The most common reasons are that you are not permitted to view the Resource Document, or your organization's plan does not include AI Assist access to Resources.
Does AI Assist search documents I do not have permission to view?
- No. AI Assist only returns information from Resource Documents that you are authorized to access.
-
For best results, include:
- Document names
- Committee names
- Policy names
- Key topics
- Relevant dates or timeframes
- More specific requests typically produce more accurate results.
OnBoard Group Trainings:
If you are interested, we do offer further education. You can find the calendar and register for OnBoard Board Member/Director group training sessions by clicking here.
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