OnBoard First Steps - START HERE!

Eric Biddle
Eric Biddle
  • Updated

Welcome to the OnBoard Family!

Now that you've got your instance of OnBoard up and ready to begin - where do you start? We're here to help show you the most common first steps everyone takes, so you can have your organization spun up in no time flat. 

In-App Tutorials

When you first log into OnBoard (https://app.onboardmeetings.com), you'll most likely be greeted with a built-in tutorial that will help guide you through the very same things we're going to be talking about in this article. Be sure to check those out! If you decided to close those and save them for another time, you can launch them again from the HELP menu in the main navigation along the left. This icon is invaluable! From here, you will find all sorts of helpful tutorials, walkthroughs, and direct access to our Tech Support team if you get stuck. 

Let's get started!

A Short Navigation Tour & Common Definitions

Here's a look at our main navigation in OnBoard. You'll use the icons to move from feature to feature inside the product. Let's take a moment to describe what sort of information you'll find in each one.

Please note that items in the left navigation may appear differently depending on your Organization's enabled features. 


  1. Dashboard - This page is dedicated to being a single destination our organization members can go to find all of the important upcoming information. Everything from your next meeting details, any sort of Approval or Survey you need to participate in, important Resource documentation to review, or important communications from your administration team. This page can be configured to be your Landing Page, so that every user is directed to view this page immediately after logging in. 
  2. Meetings - Here, you'll see all of the meetings you've created or been invited to be a part of. Review meeting details such as date, time and location. Open your board book/packet to brush up on the next meeting's contents. Make annotations directly on your meeting's pages. Though meetings are created and managed from this location, they can be configured to appear on the Dashboard page for quick access. This page can also be configured as a Landing Page for your members to view immediately after logging in.
  3. Actions* - If your organization has the Actions feature enabled, you'll find the Actions option in the left navigation.  Actions in OnBoard are common actions that may happen during your Meeting, such as Approvals, Surveys, or eSignatures. Just like with Meetings, this location is where all of these Actions are created and managed, but they can also be viewed on the Dashboard for quick access. Here, we are able to cast our vote on Approvals, participate in Survey questionnaires, and sign our digital signature to eSignatures. 
  4. Notifications - Most actions that require your attention will send a Notification with its details. A new notification will appear when you get access to a new Resource, when it's time to cast your vote on an Approval, when a board book has been published, and more. Keep an eye out for the red dot badge to indicate new notifications waiting for you to view. 
  5. Resources - The Resource Library gives you a location to store all of your important documents, useful hyperlinks, informational or training videos, and more. Set up a folder structure for your organization to keep documents segmented between each of your committees or teams. Think of this like your OnBoard OneDrive or DropBox. 
  6. Directory - All user account management happens in the Directory. Use this to invite new users to join your organization, set their account permissions, and look up contact information.
  7. Messenger* - If your organization has this feature enabled, the Messenger can be used to send instant messages back and forth between other members of your team in OnBoard. 
  8. Tasks* - If your organization has this feature enabled, the Tasks option will appear in your left navigation. The asks feature makes it simple to keep track of your action items that come out of your meetings. Add a new task for yourself, your colleague, or your Group to keep tabs on. 
  9. Help - Perhaps the most important icon in the whole list! Help will get you to all of our in-app tutorial walkthroughs, detailed articles and videos from the Help Center (like this one), and access to our Technical Support team for additional assistance. You can also access OnBoard Academy for detailed guided trainings and earn certifications to post on LinkedIn.

OnBoard Academy

OnBoard Academy offers guided training on all the features of OnBoard. Access the academy via the Help Section. 

When first visiting OnBoard Academy, it will use your current organization permission and plan to pre-enroll you in relevant learning paths.

Admins can start with the OnBoard Administrator 101 learning path, which covers the essentials for configuring your organization, managing your members, and creating meetings.

Completing an entire learning path will earn you a certification that you can post on LinkedIn!


Setting Organization Details

From the Dashboards page, click the Organization Details tab at the top of the screen.


On this page, you will manage settings that apply across the entire platform.

  1. Organization Information - In each of the panels on this page, review the name of your portal and add address, phone, email, and website details. Edit the panel with the buttons off to the right side of the screen, make your changes, and be sure to click Save when you have finished.
  2. Company Logo - While you're making changes to your organization's details, add a little personalization to your instance of OnBoard with your company's logo.
  3. Organization Profile - Here you can edit or add data to your Organization Profile which will help customize the OnBoard experience in future updates.
  4. Social Links - If your Organization has Social Media links that you'd like to add, you can add the info for LinkedIn, Twitter, Facebook, Instagram, and Youtube for easy access for your users.
  5. Board Leadership - CEO/President, Chair and Board Secretary users can be added here for easy reference.

These are the most important things to consider when first setting up your organization. Descriptions of the other settings can be found here:  Article: Managing Organization Info

Setting Organization Settings

As an Organization Administrator, you'll find a Settings option in the left navigation. 


There are 3 main tabs in the Settings with different adjustments that can be made to the Organization.


The General tab will appear by default when opening the Settings. On this tab an Administrator will be able to toggle the Document Downloads across the Organization, Shared Annotations, setting the Landing Page for all Organization users, and setting the Time Zone that the Organization's exported materials will convey.


The Security tab's options control how users access your Organization. It offers the options to Enforce App Security, Require Two-Factor Authentication, and Enable Single Sign-On (SSO). 


The Feature's tab contains many settings for different Features in OnBoard. This includes settings that affect the Actions, Meetings, the linked Zoom account for the Organization, Messenger settings, grants access to the Roles & Terms configuration, and allows the Administrator to set Term Limits. 

For a further breakdown of the Organization Settings, please view this article: Managing Organization Settings

Adding Additional Users

Our next step is to invite the other users who will be creating the content inside OnBoard: Your Admin Team. There are only a few steps to take to get these users invited.

  1. Start by heading over to the Directory page.
  2. Next, click Add Members in the upper right corner of the screen.
  3. Choose Invite Members.
  4. Fill in your user's Email, First Name, and Last Name.
  5. Choose the user's Role for OnBoard (For users who need to be able to create meetings, choose Administrator or Creator)
  6. Click Add Another if you wish to invite more than 1 person at a time, then repeat Steps #4 and #5 for that user.
  7. Click Send Invites!


Each user in our list will receive an email from OnBoard with instructions on how to login and finish up their account creation. 

For more information on this topic, check out the following articles:
Article: Inviting Users to your Organization
Article: OnBoard Master Permission List

Creating your First Meeting

Meetings are the heart-and-soul of OnBoard. This next step will be to get a feel for how to create your very first one. Feel free to re-create your last meeting, or get a jump on creating your next upcoming meeting!

  1. Start by navigating to the Meetings list from the navigation.
  2. Click Create Meeting in the upper right corner to generate a new blank meeting.
  3. Fill out the meeting's details: Name, Date, Time, Location, then click SAVE in the right corner of this panel.  
  4. Next, move down to the second panel where we will click Manage Invitees to establish a list of users who will participate in this meeting.
  5. A panel will slide into view from the right. Hover your mouse over any user you wish to add to the meeting and click the blue + icon that appears to the right of their name. This will give this user basic read-only access to this meeting. If necessary, the permission can be altered by clicking Reader and selecting another permission from the list.
  6. When your permissions are configured to your liking, click Save & Close at the top of the panel. 
  7. Next, click Compose Agenda to begin creating the structure of your meeting's agenda.
  8. Use the Section and Subsection buttons to generate new agenda sections. Indent and Unindent can be used to create/alter the nesting of sections, similar to a bulleted/numbered list. 
  9. When your agenda structure is finished, select any of your sections, then click the Edit button to begin changing that section's details. 
  10. The most important part of this panel is the Section Documents section. Use the Add button to upload the document you wish to attach to this section of your board book. Repeat this step for any other section of your board book you wish to edit.
  11. Save the panel when you're finished, then click Back button to return to the previous Meeting Details screen.
  12. In the upper right corner, the Meeting Visibility will control what portions of the meeting can be seen by other users who have been given access to this meeting. Ensure it's set to All Visible before attending the next meeting. 

These are the most basic steps for creating a new meeting, but there are all sorts of other options and settings available to you. For more information about creating and altering meetings, please review the following articles:

Article: Working With Meetings: Creating/Managing the Meeting's Agenda and Uploading Documents
Article: Working With Meetings: Meeting Downloads and Meeting Settings
Article: Working With Meetings: Meeting Visibility States
Article: Working With Meetings: Managing Meeting and Agenda Permissions


What's Next?

Now that you've learned how to move around the product, create some meetings, and manage your users, you can start looking at some of the more advanced features of OnBoard. We recommend taking a look through some of the other articles in the Getting Started section of the Help Center, but if you're ready to move onto something new, check these out:

Article: Creating and Managing Groups
Article: Creating and Managing Announcements
Article: Creating and Managing Resources
Article: Creating and Managing Approvals
Article: Creating and Managing Surveys
Article: Creating and Managing eSignatures

OnBoard Group Trainings:

If you are interested, we do offer further education. You can find the calendar and register for various group training sessions by clicking here

Was this article helpful?

17 out of 19 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.