Minutes Builder

Josh Patton
Josh Patton
  • Updated

Overview of Minutes Builder

What is Minutes Builder and Why Should You Use It?

Minutes Builder is a tool in OnBoard that helps Meeting Administrators create, manage, and publish meeting minutes in one place. It captures key discussion points, decisions, outcomes, and agenda topics so the meeting record is complete and easy to access. It also helps admins keep a consistent minutes format, even when different people create the minutes or new agenda items are added during or after the meeting.

Publishing minutes helps:

  • Close the meeting lifecycle
  • Maintain a single source of truth
  • Preserve decision-making history

Review the Automated Minutes article to learn more on how to record and transcribe your meeting and create meeting minutes with Automated Minutes. 

Review our article on Viewing Meeting Minutes for information on Board Members accessing Minutes.

Starting Minutes in Minutes Builder

How Do You Start Creating Meeting Minutes?

To create or edit meeting minutes, you must be a Meeting Administrator. Contributors cannot manage minutes.

Steps to start:

  1. Go to the meeting’s Details page
  2. Click Start Minutes

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  3. Select Get Started under one of the following options:
  • Start from Scratch
  • Start from a Copy of the Agenda

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What Happens When You Start From a Copy of the Agenda?

Selecting Start from a Copy of the Agenda pulls your current agenda into the minutes so you can build on it.

NOTE: This creates a snapshot, not a live sync. Future agenda changes will not update the minutes.

What Happens When You Start From Scratch?

Choosing Start from Scratch gives you a blank canvas without any agenda content.

What Content is Added Automatically?

When minutes are created, OnBoard automatically includes:

  • Meeting details (title, date, location)
  • Attendance list

These appear as editable blocks.

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Editing Meeting Minutes

How Do You Edit Minutes After Starting Them?

Once created, you’ll land on the Edit Minutes screen.

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To edit later:

  1. Open the meeting minutes
  2. Click Edit Minutes (top right)

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Who Can Edit Meeting Minutes?

Only Meeting Administrators can:

  • View minutes initially
  • Make edits

Collaborating on Minutes

How Can You See Who Else is Editing the Minutes?

You can see active editors in the top-right corner:

  • Each admin has a color identifier
  • The color highlights the block they are editing
  • Their name appears on their active block
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How Do You Edit a Block Someone Else is Working On?

To take over editing:

  1. Click Edit Anyway
  2. Confirm by clicking Continue

This will:

  • Lock the block for your editing
  • Remove access from the other admin temporarily

Adding and Managing Minute Blocks

What Are Minute Blocks?

Minute blocks are sections that hold content, such as notes, decisions, and tasks.

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How Do You Add a New Block?

To add a block:

  • Click Add Section in the top left

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  • Or use the "+" icon throughout the page

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  •  Or hover your mouse cursor over the line next to the plus "+" icon to view the Block types to add

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How Do You Rename a Block?

Click the block title and type a new name.

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Minutes Block Options Menu

The 3 dotted menu at the top right corner of each Minutes Block will allow you to view more editing options. Some options will be different depending on the Block type.

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How Do You Move or Organize Blocks?

You have two options:

Option 1: Drag and drop

  • Use the left-side handle

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Option 2: Menu options

  • Click the three dots
  • Choose:
    • Move Up / Down
    • Move to Top / Bottom
    • Indent / Outdent

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How Do You Collapse Blocks?

To collapse sections:

  • Click Collapse All Sections (top left)

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  • Or toggle individual arrows

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Minutes Block Types

What Types of Blocks Can You Use in Minutes Builder?

Minutes Builder includes several block types that help you capture different kinds of meeting information, such as attendance, notes, motions, and action items. Each block serves a specific purpose and can be added, moved, or customized within your minutes.

Meeting Header Block

What Does the Meeting Header Block Display?

The Meeting Header block displays key details about the meeting at a glance.

It includes:

  • Meeting name
  • Date
  • Location
  • Organization branding

You can customize which details appear in the header.

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How Do You Show or Hide Meeting Details in the Header?

  • To show or hide individual details:
  • Click the three-dot menu on the right side of the block
  • Select Edit Header Display Settings
  • Choose which fields to display or hide

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Attendance Block

How Does the Attendance Block Work?

The Attendance block is used to track who attended the meeting and their participation status. Like other blocks, it can be added or moved anywhere within your minutes.

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How are Members and Guests Added to the Attendance Block?

When the block is added:

  • Members are automatically populated from meeting invitees
  • Guests are pulled from agenda sections

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How Do You Mark Attendance Status?

To update attendance:

  • Click the icon next to a person’s name
  • Choose:
    • Present
    • Absent
    • Attending remotely

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How Do You Add New Members or Guests?

To add attendees:

  1. Click the “+” button next to Members or Guests
  2. Enter the new name(s)

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How Do You Remove Someone From the Attendance Block?

To remove a user:

  • Click the “X” icon next to their name

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NOTE: Adding or removing users in the Attendance Blocks will NOT change the Meeting's permissions. That must be done directly from the Meeting Permissions.

How Do You Create Custom Attendance Categories?

You can create categories such as Speakers or Presenters.

To create a custom list:

  1. Click the Options menu (three dots)
  2. Select Add Custom Attendance List

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  1. Enter:
    • List name
    • Names (separate multiple people with commas)

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  1. Click Add to include the list in your Attendance block

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How Do You Show or Hide Attendee Titles and Prefixes?

To customize displayed details:

  1. Click the three-dot menu on the Attendance block
  2. Toggle titles or prefixes on or off
    • These details are pulled from user profiles

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Note Block

What is the Note Block Used For?

The Note block is the most commonly used block for capturing general meeting notes.

You can:

  • Type rich text
  • Create bullet or numbered lists
  • Insert hyperlinks
  • Format text (bold, italics, etc.)

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Motion Block

How Do You Use the Motion Block?

The Motion block captures formal motions made during a meeting.

Include:

  • A short description of the motion
  • Who made the motion
  • Who seconded it
  • The final result

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NOTE: Motion blocks do not connect directly to Approvals. You can still create an approval from the Minutes options menu after saving.
For more information, jump to creating an Approval from Minutes. 

Task Block

What is the Task Block Used For?

The Task block is used to create and track action items that result from the meeting.

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What Information is Required for a Task Block?

When adding a task, include:

  • Description (required)
  • Assignee (optional)
  • Due date (optional)

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What Happens After a Task is Created?

Once saved:

  • The task appears in the Tasks dashboard
  • Assigned users receive notifications
  • The task is automatically linked to the meeting
  • The creator is added as a Viewer

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Who Can Edit Task Blocks?

By default:

  • Only the creating Meeting Admin can edit the task block

To allow others:

  • Add them as Viewers or Assignees within the task itself (not the task block)
For more details on managing Tasks, see our Tasks Help Article.

Discussion Topic / Agenda Section Block

What is the Discussion Topic Block Used For?

This block mirrors agenda sections within the minutes and allows you to organize discussion topics. It is helpful when adding unplanned/added agenda items that came up during the meeting or items added to the agenda after the minutes were created.

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Does this Block Change the Meeting Agenda?

No. This block:

  • Only changes how content appears in the minutes
  • Does not affect the actual meeting agenda

How Do You Customize What Appears in the Block?

To adjust displayed content:

  1. Click the three-dot menu
  2. Choose which items to show or hide

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What Elements Can You Show or Hide?

You can toggle:

  • Presenters
  • Guests
  • Agenda descriptions
  • Attached documents
  • Linked actions

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Admin-Only Note Block

What is the Admin-Only Note Block?

The Admin-Only Note block allows Meeting Administrators to add private notes that are not visible to other participants.

These notes:

  • Support rich text formatting
  • Are highlighted differently
  • Include a visibility indicator

This is useful for:

  • Internal comments
  • Review notes
  • Sensitive information

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Setting Minutes Visibility

How Do You Make Meeting Minutes Visible to Attendees?

To share minutes with all invitees:

  1. Go to the View Minutes page
  2. Toggle visibility to All Meeting Invitees

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What Happens When You Publish Minutes?

Publishing:

  • Completes the meeting workflow
  • Makes minutes visible to all invitees
  • Ensures a single official record

What Are the Requirements for Publishing?

To publish minutes:

  • The meeting must be set to Meeting Details Visible or higher

If not:

  • You will be prompted to publish the meeting first
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Do Agenda Permissions Apply to Minutes?

No. Once published:

  • All minutes content becomes visible
  • Agenda section restrictions do not apply

Workaround:

  1. Export the full minutes to a Resource folder
  2. Restrict folder permissions
  3. Remove sensitive sections before publishing

You'll be able to choose whether to notify the Invitees that the Minutes are available to view, and to add a custom message.

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Minutes Options Menu

What Can You Do From the Options Menu?

The Options menu allows Meeting Administrators to manage and distribute meeting minutes directly from either the Meeting Details page or the Minutes Builder. From this menu, you can publish minutes, notify attendees, request reviews, and perform other key actions.

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Send for Review

How Do You Send Minutes to another administrator for review?

The Send for Review option allows you to request feedback from another Meeting Administrator.
To send minutes for review:
  1. Select Send for Review
  2. Choose one or more Meeting Administrators
  3. Add a custom message (optional)
  4. Send the request
The selected admins will receive a notification prompting them to review the minutes.

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NOTE: Reviewing Admins can also use Send for Review to notify other meeting admins when their notes or edits are added.

Notify Meeting Invitees

How Do You Notify Meeting Invitees About Updates?

The Notify Meeting Invitees option lets you send a customized alert to participants.
Use this option to:
  • Publish the minutes
  • Announce that minutes are available
  • Share updates or revisions
  • Keep attendees informed of changes
You can include a custom message to provide additional context.
NOTE: This option also updates the Complete Meetings tracker.

Create Approval

How Do You Create an Approval Workflow From Minutes?

If your organization uses the Approvals feature, you can quickly create an approval directly from the minutes.
When you select Create Approval:
  • A new Approval is created using the meeting name
  • A copy of the minutes is automatically attached
  • Meeting Administrators are assigned as Approval Admins
  • Meeting Readers and Contributors are assigned as Voters
This allows you to formally review and approve minutes either between meetings or during a future meeting.

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For more information, see our Approvals article.

Add to Resources

How Do You Export Minutes to a Resource Folder?

The Add to Resources option allows you to save a copy of the minutes to an existing Resource folder.
You can:
  • Export as PDF
  • Export as Word document
  • Create a view-only hyperlink to the minutes
You can also enable notifications to alert users who have access to the selected folder.
NOTE: Exporting minutes to Resources makes all content visible to anyone with access to that folder. Anyone who does not have access to the folder will not have access to the minutes.

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Finalize Minutes

What Happens When You Finalize Minutes?

The Finalize Minutes option locks the minutes so they can no longer be edited.
Once finalized:
  • Editing is permanently disabled
  • Minutes can still be exported or added to Resources
  • Minutes can still be deleted if needed
NOTE: You will be prompted to confirm this action, and it cannot be undone.

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Download PDF or Word Documents

How Do You Download Minutes as a File?

You can download minutes in the following formats:
  • PDF
  • Microsoft Word
This is useful for record keeping or sharing outside of OnBoard.
NOTE: This option may be disabled if your Meeting Administrator has restricted downloads for the meeting.

Delete Minutes

How Do You Delete Minutes and Start Over?

The Delete Minutes option permanently removes the minutes from the meeting.
To delete minutes:
  1. Select Delete Minutes
  2. Confirm the deletion when prompted

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What Happens After Minutes are Deleted?

Once deleted:
  • The minutes are permanently removed
  • The action cannot be reversed
  • You will need to recreate the minutes from scratch

Plan Information

Minutes Builder is included in OnBoard's Premium Plan, Ultimate Plan or available as an add-on. To add Minutes Builder for your organization contact your Account Manager today. 


FAQs

Can contributors create or edit minutes?

  • No. Only Meeting Administrators can create and edit minutes.

Do minutes update automatically when agenda changes?

  • No. The minutes capture a snapshot of the agenda at the time they are created.

Can I restrict sections of minutes from certain users?

  • No. Once published, all invitees see the full minutes.
    You must manually remove sensitive content before publishing.

Can multiple admins edit minutes at the same time?

  • Yes. Real-time collaboration is supported with visual indicators.

What happens when minutes are finalized?

  • They become read-only and cannot be edited again.

Do tasks created in minutes appear elsewhere?

  • Yes. Tasks appear in the central Tasks dashboard and notify assigned users.

What fonts are used in Minutes Builder?

  • Web/Android: Lato
  • iOS: SF Pro
  • Downloads: Calibri

OnBoard Group Trainings:

If you are interested, we do offer further education. You can find the calendar and register for OnBoard Minutes Builder group training sessions by clicking here. 

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