Meeting Engagement Analytics help us see when meeting invitees interact with meeting materials and which agenda sections get the most activity. This helps leaders and board members come to meetings more prepared and run more productive discussions.

How are Meeting Engagement Analytics Presented?

Meeting Engagement Analytics are charts and metrics inside OnBoard that summarize how people use a meeting’s content.

They can include:

• Meeting Metrics (basic meeting details and counts)
• Meeting Feedback (anonymous ratings/comments, if enabled)
• Engagement (views, downloads, time spent, and activity over time)

When are Meeting Engagement Analytics Captured?

Viewing Meeting Analytics

How Do I View a Meeting’s Analytics?

1. Open the Meetings List in OnBoard.
2. Select the meeting to open the Meeting Details page.

3. Select the Analytics tab at the top of the page.

   

What Will I See on the Analytics Tab?

On the Analytics tab, we’ll see panels with data and visualizations for:

• Meeting Metrics
• Meeting Feedback (if enabled)
• Meeting Engagement

Meeting Metrics

What is the Meeting Metrics Panel?

The Meeting Metrics panel gives basic meeting details. It also helps explain the charts in other panels.

What Do the Meeting Metrics Mean?

• Meeting Length: Calculated from the meeting’s Start Time and End Time.
• Agenda & Book Length:
  • Total number of agenda sections, and
  • The overall page length of the compiled book.
• Invitees: The number of individual users who have access to the meeting.

Meeting Feedback

What is the Meeting Feedback Panel?

The Meeting Feedback panel shows anonymous feedback that invitees submit (if Meeting Feedback is enabled). It can show:

• The average rating
• The number of comments
• Options to view a deeper breakdown

NOTE: Invitees can use this panel to submit feedback if feedback has been requested. New feedback may take 5–10 minutes to appear after someone submits it. If you need deeper setup details explore the Managing Meeting Feedback and FAQ article.

Meeting Engagement

What is the Engagement Panel?

The Engagement panel shows how users interact with the meeting and materials. This includes things like:

• Views of the Meeting
• Views of the Board Book
• Downloads of exported documents

How do I filter this chart by user type?

Use the dropdown menu in the top-right corner of the chart to filter by user type (example: Admin, Reader, Contributor).

What Does “Meeting Views” Mean?

Meeting Views shows the percentage of invitees who have viewed the meeting details in OnBoard. This helps us spot invitees who may need a reminder to review the meeting.

What Does “Book Views” Mean?

Book Views shows the percentage of invitees who have opened the board book in OnBoard. This helps us see who has (and hasn’t) opened the meeting materials yet.

What Does “Downloads” Mean?

Downloads tracks how many documents were exported from OnBoard for this meeting.

• Hover over items in the list to see counts for exports like Agenda, Board Book, Meeting Minutes, and more.

Meeting Views, Book Views, Book Views By Section

What Does this Panel Show?

This panel shows interactions over time for:

• Meeting Views
• Book Views
• Book Views by Section

How Do I Switch Between Chart Types?

Use the dropdown menu in the top-left corner to switch between:

• Book Views by Section
• Meeting Views
• Book Views

How Do I Change the Timeframe?

For Book Views and Meeting Views, you can filter by time periods around the meeting time.

• Use the dropdown in the top-right corner to switch between 2-, 4-, and 6-week timeframes.

Move your mouse along the graph to see a tooltip with details for the day you are hovering over.

What Do the Chart Data Points Mean?

What is “Total Views”?

Total Views is the combined number of times invitees opened the meeting or book in OnBoard (web or mobile). Each open counts as a view.

What is a “Unique File View”?

A Unique File View is the total number of files viewed across invitees.
Example: If 3 different users each view 3 different files, that’s 9 unique file views.

What is “Time Spent”?

Time Spent is the total time all users spent viewing agenda sections.

Important details about Time Spent:

• Time is counted in 10-second bursts.
• A section must be viewed for longer than 10 seconds to count as “viewed.”
• If a user is inactive on a section for 10 minutes, or switches to a different browser tab or mobile app, the timer pauses to avoid inflating the data.

What does “Has Annotations” mean?

A dot appears at the bottom of the chart to mark agenda sections that have annotations.

• Hover over the dot to see the total number of annotations made by all users for this meeting.

FAQs

Why don’t I see the Analytics tab?

• If the Analytics tab is missing, your organization may not have access to Meeting Analytics, or it may be disabled. Contact your Administrator to request access.

How often does Engagement Analytics update?

• In most cases, analytics refresh in 10–15 minutes. In rare cases, it can take up to 30 minutes.

Do views count only when someone opens the Meeting Book?

• Views and document activity can be counted when someone:
  • Opens content in the Meeting Book, and
  • Opens individual files from the meeting details/agenda area.

Why doesn’t “Time Spent” match what I expect?

• Time Spent only counts in 10-second bursts, and it pauses after 10 minutes of inactivity or when someone switches to another tab/app. This is meant to prevent inflated totals.

Is Meeting Feedback anonymous?

• Yes. Meeting Feedback submissions are anonymous. Admins can see combined results and comments, but not who submitted them.

How long does it take for Meeting Feedback to show up?

• Feedback can take 5–10 minutes to appear after someone submits it.

Plan Information

Meeting Analytics are included in OnBoard's Premium and Ultimate Plans. To add Meeting Analytics for your organization contact your Account Manager today.