Andrew Sompels
Activity overview
Latest activity by Andrew Sompels
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Andrew Sompels created an article,
OnBoard Release Notes - December 19th, 2025
The week of December 14th, 2025 we released updates to OnBoard that added maintenance and security updates as well as some changes.DateTypeFeature TitleDescriptionPlatform12/14/25Minor Bug FixAppro...
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Andrew Sompels created an article,
**RESOLVED** December 1, 2025 - Users reporting slow response time of the OnBoard application
Starting on Monday, December 1, 2025, some OnBoard users began reporting very slow response times of the OnBoard application. The cause of the issue was identified as a misconfiguration during a ne...
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Andrew Sompels created an article,
OnBoard Release Notes - December 12th, 2025
The week of December 8th, 2025 we released updates to OnBoard that added maintenance and security updates as well as some changes.DateTypeFeature TitleDescriptionPlatform12/11/25New or Enhanced Fea...
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Andrew Sompels created an article,
OnBoard Release Notes - December 5th, 2025
The week of December 1st, 2025 we released updates to OnBoard that added maintenance and security updates as well as some changes.DateTypeFeature TitleDescriptionPlatform12/3/25Minor Bug FixMeeting...
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Andrew Sompels created an article,
What To Do When an Admin is Preparing to Leave Your Organization
When an Administrator is preparing to leave an organization, it’s essential to proactively manage their access and responsibilities to ensure continuity and security. This article outlines the key ...
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Andrew Sompels created an article,
Administrator Getting Started Guide
Welcome to the Administrator Getting Started Guide, your go to checklist for configuring OnBoard with confidence using proven leading practices. This guide walks you through the core configuration ...
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Andrew Sompels created an article,
OnBoard Release Notes - November 7th, 2025
The week of November 3rd, 2025 we released updates to OnBoard that added maintenance and security updates as well as some changes.DateTypeFeature TitleDescriptionPlatform11/5/25Minor Bug FixMeeting...
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Andrew Sompels created an article,
OnBoard Release Notes - October 31st, 2025
The week of October 27th, 2025 we released updates to OnBoard that added maintenance and security updates as well as some changes.FixesThe following fixes were deployed with this release:Advanced S...
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Andrew Sompels created a post,
Adding the Meeting Phone Number to Remote Meeting Details (Teams Integration)
When using the Teams Integration, the Meeting Phone Number will not automatically populate in the Remote Meeting Details section. However, Admins can manually add the Meeting Phone Number and Confe...
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Andrew Sompels created an article,
OnBoard Release Notes - October 24th, 2025
The week of October 20th, 2025 we released updates to OnBoard that added maintenance and security updates as well as some changes. Feature Release The following new features were deployed with thi...
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