Reopening an Approval

William Carosella

If you have an approval close automatically but you have not achieved full participation from mandatory voters - is there any way to reopen this vote and extend the voting period?

Or do you have to duplicate the action and force all voters to re-vote again?

Thanks in advance.

Comments

1 comment

  • Comment author
    Andrew Sompels - Customer Education
    • Official comment

    William,

    Once an approval has been closed, it cannot be reopened for voting.

    You are correct that a duplicate approval will need to be created and reopened, and all voters will need to resubmit their vote to extend the voting period. 

    Please note, that you do not need to select a close date for your approval in the Approval Details, and approvals can be manually closed. This is recommended for situations when full participation is required. 

    For more information, you can review the Approvals Help Article and Video. 

    You can submit recommendations and ideas for how to improve Approvals via our Feature Request Page.

Please sign in to leave a comment.