Welcome to OnBoard - Let's Get Started!

Jenni Washington

We are thrilled to have your organization join the OnBoard family!

Service and support is our top priority for all our customers. Our Digital CSM Team is here to ensure you are receiving targeted how-to articles, product walkthroughs, invites to live group training, feature release updates, and everything you need to be successful throughout your journey with OnBoard.

Getting Started

When you first log in at https://app.onboardmeetings.com, you will be greeted with the option for a tour and instructions to help you with the initial configuration, which we encourage you complete.

If you need to invite other admins right away, simply navigate to the directory and use the "Add Members" button in the top right corner.

As you continue exploring, please be sure you are taking advantage of our purpose-built guided walkthroughs that you can launch any time from the "Help" tab and you also click on the "?" tooltips found throughout the platform.

What You Can Expect

Below are the ways we are here to support you.

  • Live Group Training - Administrator, Contributor, Director, and more
  • Help Center - Training Videos and Guides
  • 24/7 Technical Support - (765) 535-1880, option 1 or help@onboardmeetings.com
  • Digital Success Team - success@onboardmeetings.com
  • In-Product Alerts - You will be notified directly through OnBoard of important information 
  • OnBoard Community - Get advice and learn best practices directly from your peers
  • Coming Soon: Success Center - Get product updates, best practices, training resources, and checklists personalized just for you with the click of a button from within OnBoard

Additional onboarding emails will be sent to guide you. We look forward to your success with OnBoard!

Sincerely,

Your OnBoard Digital Success Team

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