Alex Tavares
Articles
Recent activity by Alex Tavares
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**RESOLVED** February 26th, 2021 - OnBoard 2FA SMS Instability due to Twilio Outage
At approximately 8:25 AM Eastern Standard Time, OnBoard began to experience issues with the user receiving an SMS email for their two-factor authentication due to a Twillio outage primarily affecti...
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**RESOLVED** October 8th, 2020 - OnBoard Service Instability due to Microsoft Azure
At approximately 2:57 PM Eastern Standard Time, OnBoard began experiencing some instability in it’s service in all areas due to an Azure network outage. The issue was resolved at approximately 3:51...
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Zoom Integration - Recommended System Requirements
In order to prevent any potential sound, video, or connection issues with using the OnBoard Zoom Integration, we recommend that users verify that their device meets the minimum requirements specifi...
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Metadata Correction - Print to PDF
This article can be helpful in correcting the following issues: Board book failing to build. Agenda shortcuts skipping to the incorrect section of the board book. Annotations displaying incorrectl...
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OnBoard Browser and Device Requirements
Web Application Requirements The following browsers are supported, and it is recommended to use the current released version:OnBoard Browser Requirements:NOTE: All browsers must be set to 16 pt fo...
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User Guide on how to include a link to OnBoard on your web page using basic HTML
We have created the following user guide for your administrators and board and committee members, who are active users in OnBoard, to access the OnBoard board portal login screen with one easy cli...
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Reducing and Compressing a large PowerPoint file
Large PowerPoint files usually extend the time it takes to build a Book by a decent amount. It's possible to circumvent this issue by making sure your PowerPoint file is optimized. Here are a few ...
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OnBoard Release v3.5.1 (Mobile v2.24.1) - September 16, 2021
On September 16, 2021, we released an update to OnBoard that added several maintenance and security updates. Fixes:The following fixes were deployed with this release: Agenda: Key up/down/...
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OnBoard Release v3.5.0 (Mobile v2.24) - September 10, 2021
On September 10, 2021, we released an update to OnBoard that added several new features and improvements to the platform, as well as maintenance and security updates. Improvements: Approvals - ...
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OnBoard Release v3.4.0 - August 6, 2021
On August 6, 2021, we released an update to OnBoard that added several new features and improvements to the platform, as well as maintenance and security updates. Release Video: Improvements: A...
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