PDF's not showing right on mobile

Kathryn Wheeling

I uploaded a PDF to OnBoard and the board members cannot view the PDF on mobile. They can click on it and it only shows colors and no words. Can anyone help me troubleshoot this or is it a bug with the app? 

Comments

1 comment

  • Comment author
    Andrew Sompels
    • Edited
    • Official comment

    Kathryn,

    I've opened a support ticket on your behalf and a representative will be in touch. For future reference, you can open a support ticket for any issues via the Tech Support Link.

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