Frequently Asked Questions (FAQs)
This section will include a few of the top specific questions our teams receive.
- [All Users] How long before I'm automatically logged out of OnBoard? [Timeout]
- [All Users] How do I download a copy of my Meeting Book?
- [All Users] What types of files can be used in OnBoard?
- [All Users] How do I change my OnBoard ID (Email Address)?
- [All Users] How do I change or reset my OnBoard Account Password?
- [All Users] How do I enable/disable email notifications from OnBoard?
- [Admin] Can I preview my board materials before I make it available to my directors?
- [Admin] What can a Meeting/Agenda Contributor do?
- [Admin] How do I Enable/Disable OnBoard features for my Organization?
- [Admin] Can I use the mobile applications for Administrator functions?
- [Admin] How do I copy a meeting?
- [Admin] Can I edit another user's profile? If so, how?
- [Admin] Do "Deactivated" users count towards my total user license limit?
- [Admin] How much data can be uploaded into OnBoard? How long will it stay there?
- [Admin] Can Group Administrators create Meetings?