Troubleshooting & Solutions

Integrations

• Zoom Integration - Recommended System Requirements
• Zoom Integration Troubleshooting and FAQs

Board Members

• Clearing Browser Cache
• Interim Solution for Android App crash
• User Guide on how to Reset your Password
• Where did my activation email go?

OnBoard iPad App

• Board Book Download Information (iPad, iPhone, Android, and Windows apps)
• How To: Verify the OnBoard iPad App Version
• When trying to update the OnBoard App through the App Store, you get a message saying it is Unavailable

OnBoard Administration

• Metadata Correction - Print to PDF
• Video Conferencing and Remote Meetings Tips For OnBoard
• How To: Correct various Powerpoint document widths
• PDF orientation is wrong in my document in OnBoard
• How to: Correct a misspelled director's name
• Board Book Tip: Minimum margin size to avoid page numbers covering up information/imagery.

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