What users, & their status, count towards my active user count?

Q: Does a user marked as "Not a Member" count towards the active user count?

A: Users marked as "Not a Member" are not included in the active users count.

Q: Does a user who has an expired or pending invitation count as an active user?

A: All "members" and "administrators" regardless of their invitation status are included in the active users count, as long as they are not set to the "Not a Member" status. The sample users that are created when a trial is started are also counted. Users can be deleted to be removed from the active users count.