Q: Does a user marked as "Not a Member" count towards the active user count?
A: Users marked as "Not a Member" are not included in the active users count.
Q: Does a user who has an expired or pending invitation count as an active user?
A: All "members" and "administrators" regardless of their invitation status are included in the active users count, as long as they are not set to the "Not a Member" status. The sample users that are created when a trial is started are also counted. Users can be deleted to be removed from the active users count.
Comments
0 comments
Please sign in to leave a comment.