At approximately 12:25 AM Eastern Standard Time on Friday, September 1, 2023, OnBoard users began to experience issues with viewing meetings and resource documents. Some applications were unable to retrieve cryptographic keys successfully.

The credentials were updated at 7:00 AM Eastern Standard Time, and the environment was recycled. All resources were confirmed back online at 7:02 AM Eastern Standard Time on Friday, September 1, 2023.

We apologize for any inconvenience that might have occurred during this time